The participant from Germany has asked for a withdrawal two months previous to distributing this complaint. Regretably, winnings haven’t been acquired still. Player’s criticism is resolved properly.

To be able to research your challenge, we question you to definitely contact us in the livechat or e-mail: [email protected]

The participant from Netherlands experienced had concerns with withdrawing cash from a web based casino given that February 5 as a result of technological problems with various payment solutions. This were his first try at withdrawal from This website, and he had completed the KYC verification with no Lively bonuses.

The participant from Japan experienced won a network Event organized by Spinmatic but had not gained the prize funds for over two months Regardless of numerous inquiries into the casino. Following the participant experienced submitted a grievance to us, we contacted the casino to confirm the player's winnings.

The participant from Switzerland was dealing with a delay in withdrawal of three hundred Euros from boomerang.guess. In spite of prosperous account verification and making contact with the assistance, the casino experienced claimed technological challenges as The key reason why for that delay.

Registered and wanting to withdraw on the exact same day, even so the withdrawer approach was offline for 4 times. Exactly the same messages in the chat won't enable the authentic feeling of a great casino. Nonetheless built two withdraws both of those recognized on precisely the same working day of withdrawel, and both of those payed to my financial institution the next day.

Our finance Division checks Just about every ask for and procedures it according to the queue. Perhaps your request or account doesn't fulfill some specifications, Therefore the withdrawal is delayed.

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Following going through the ID Verify thrice and exchanging over 20 email messages, the participant been given his winnings on the 13th working day. Hence the grievance had been marked as 'settled' in the program.

Thank you immensely for your personal glowing evaluation of our casino! Your opinions really brightens our working day and reinforces our commitment to giving an Excellent gaming practical experience for all our players.

display screen bought frozen so I ended up just clicking all over a monitor and when relogin my all revenue was wanished and I get more info been instructed that I had cancelled the reward myself and practically nothing can be achieved.

Thank you for reaching out to us and sharing your worries. We respect your opinions and acquire your inquiries severely.

The participant's withdrawal is delayed for a week. The criticism was fixed because the participant gained his funds.